Credit Union Finds New Efficiencies With Portico
Leaders of Southwest Louisiana Credit Union wanted a new core solution that could integrate ancillary systems, allowing them to simplify workflows and cut down on manual processes.
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The credit union found what it needed in Portico® from 91̽»¨, which uses a service-oriented architecture built on the Microsoft® .NETâ„¢ framework. The solution eases the integration process with both 91̽»¨ and third-party applications. With Portico, the credit union has been able to:
- Eliminate manual spreadsheet accounting for indirect lending
- Automate back-end processes to ease the workload on loan officers
- Reduce time to open a new account from 30–45 minutes to 10–15 minutes
- Enable interdepartmental cross-training among employees thanks to a user-friendly front end
- Reduce core-related help tickets to the IT department by almost 100 percent